Last updated: 21 August 2025
1) Acceptance of Terms
By accessing or using dg-stores.com (the “Website”), you agree to these Terms and Conditions. If you do not agree, please do not use the Website. We may modify these Terms at any time. Your continued use after a change means you accept the updated Terms.
2) Who we are
dg-stores is an online shop selling rolling papers and related accessories.
Owner/Data Controller: Despoina (Despina) Grigoriadou
Registered office: Nea Karvali, 64006, Kavala – Greece
VAT: EL116306705
Email: dgstores74@gmail.com • Phone: +30 6959 006 904
3) Age & eligibility
This Website is intended for adults only, in line with the legal age applicable in the country of delivery. By using the Website you confirm you meet the legal age and have capacity to enter into contracts. Misrepresentation of age or identity is your sole responsibility and risk.
4) Account registration & security
You must provide accurate, complete, and current information and keep it updated. You are solely responsible for all activity under your account and for safeguarding your credentials. Notify us promptly of any unauthorized use or security breach.
5) Products, content & availability
We strive to present accurate product information; however, errors, omissions, stock changes, or color/packaging variations may occur. We reserve the right to correct, limit quantities, discontinue items, or refuse orders at our discretion.
6) Prices, taxes & invoices
Prices may change without prior notice. All applicable taxes, duties, and fees are your responsibility, as shown at checkout or required by law. An invoice/receipt is issued for each completed order.
7) Payments
Accepted payment methods include:
(i) Viva Wallet; (ii) Bank Transfer.
Payments are processed electronically via secure third-party services. We may cancel or hold orders for suspected fraud, non-payment, or verification issues.
8) Shipping & delivery
Orders are dispatched as quickly as possible; delivery times are estimates and may vary by destination and carrier. Title and risk pass to you upon delivery by the carrier. We are not liable for delays or failures caused by carriers, customs, strikes, or events beyond our control.
9) Returns & refunds
Returns are handled according to our Return & Refund Policy (see link below). Where an order was paid with a gift card or voucher, refunds are re-credited to the same method unless required otherwise by law.
10) External links
The Website may contain links to third-party sites. We do not endorse or control their content and are not responsible for availability, accuracy, products, services, or policies on those sites.
11) Intellectual property
All trademarks, logos, graphics, animations, text, images, layout, and design on the Website are protected by intellectual property laws. Any reproduction, distribution, or derivative use without prior written consent is prohibited, except for lawful linking to our pages.
12) Prohibited uses
You may not misuse the Website, including but not limited to: violating laws or third-party rights; uploading malware; scraping or reverse engineering; interfering with security or network operations; or engaging in fraudulent activity.
13) Disclaimer of warranties
The Website, content, products, and services are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.
14) Limitation of liability
To the maximum extent permitted by law, dg-stores and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, profits, or goodwill, arising from your use of the Website, products, or links. In any case, our aggregate liability shall not exceed the amount you paid for the relevant order.
15) Security
All traffic between your browser and the Website is encrypted via HTTPS/SSL. Nonetheless, no method of transmission or storage is 100% secure; you use the Website at your own risk.
16) Privacy & cookies
Your use of the Website is also governed by our Privacy Policy and Cookie practices. For details, please read our Privacy Policy page.
17) Force majeure
We are not responsible for delays or failure to perform due to causes beyond our reasonable control (including but not limited to natural disasters, strikes, war, acts of authorities, or network failures).
18) Governing law & jurisdiction
These Terms are governed by Greek law. The courts of Greece (competent courts of Kavala or as otherwise provided by law) shall have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer protection rules.
19) Contact
For questions regarding these Terms, contact: dgstores74@gmail.com or +30 6959 006 904.
See also: Return & Refund Policy • Privacy Policy